Customer-oriented companies believe in building long-term relationships with their customers. Satisfaction of customers is always among their top priorities. Because of this, they tend to focus on customer relationship management (CRM). The idea of customer relationship management is not very old. It was discovered in the last decade but companies always find it difficult to follow its rules. No doubt, the concept of CRM is attractive and understandable, but when it comes to implementation, it fails or proves to be inefficient.
Information technology has found the cure for this problem. CRM is now not just an imagination of a creative mind, it is a reality. Now companies can feel its presence like their assets. MTI Systems can proudly claim its contributions to the implementation of CRM. Our CRM takes care of your customers by managing leads, potential clients and related contacts. Moreover, it can generate quotations, orders, invoices and most importantly, reports. The system is extremely flexible it will not only manage your client base, it will also manage all of your support activities. It will also help to make repeat sales by existing customers.
Salient Features: Leads, Potentials, Contacts, Activities, Calendars, Products, Services, Notes, Help Desk, Quotations, Orders, Invoices, Emails, Calendar, Calculator:
This CRM is the best option available because Why MTI-Systems CRM?
Why MTI Systems CRM?
- It is a flexible solution - can run on any platform, it is easily customizable, it is open for changes to meet future demands and it is able to integrate with other systems.
- It has support activities also along with customer centric activities. thus automating the whole process.
- It is an intelligent system that helps you foresee the future, thus helping you shape vision of your business.
- It has an excellent reporting system that lets user generate reports by creating relationships with one or more entities with duration of his/her choice.
- It is available in both web and desktop applications
For further information on our CRM software, contact us on 01483 480 449 or send us an enquiry .